CEO Corner – Summer 2020

2020 has been a year marked by devastating events. We have witnessed the unfolding growth and reach of coronavirus and the devasting impact this is having on the world. During these unprecedented times ALUCA is committed to providing highly relevant educational events to our members. ALUCA’s Board have postponed or moved many ALUCA face to face events to our webinar platform. We have now held 3 live complimentary webinars which 880 members registered for! These have been recorded and are available in the members area of ALUCA’s website. Please note ALUCA’s Award night has been postponed to Oct 22nd and nominations extended to July 31st.

ALUCA’s VIC and Rehab groups held a pandemic risk event on Thursday March 5th with Dr Goran Lazic from AIA who touched on air pollution and provided insights on Coronavirus. Two webinars were held on March 23rd with ALUCA Queensland and nationally on March 27th with Mark Raberger, ALUCA’s Deputy Chair who looked at the impact of COVID 19 on the life insurance industry and what this means to us all.

Australia’s 2019/2020 bushfires caused catastrophic and heartbreaking damage with more than 11,000 hectares of land ravaged, 5,900 buildings destroyed, and 34 lives were lost including those of firefighters. Entire communities lost their homes and more than 1 billion animals also lost their lives.

In the face of this devastation, ALUCA was proud to partner with Platinum sponsors SCOR and Pacific Life Re and gold sponsor AIA to deliver events this month (March 2020) in Sydney and Melbourne to provide insights into the impact of air pollution and what that does to us all with a specific focus on Australia’s bushfires and their impact on our health. A donation from these events ($2,600) will be split between GIVIT’s Bushfire fund and WIRES. We will be running this session again live by Webinar with Dr John Cummins from SCOR on Monday April 27th.

I was proud to be part of ALUCA’s first national Women’s Forum event on March 6th celebrating International Women’s day, hosted by SwissRe. It was a sell-out event. We heard from three highly regarded senior leaders, Jenny Oliver from TAL, Mark Senkevics from SwissRe and Rhonda Brighton-Hall from MWAH who provided their perspectives and insights on what flexibility and equality meant to each of them. We received excellent feedback and will look to hold a similar event next year. Thanks to all involved. $2,500 was raised and will be donated to the charity – Dress for Success.

Our education working party have been hard at work and we were proud to launch ALUCA’s refreshed CPD (continuous professional development) program for all ALUCA accredited members as a pilot program on January 1st this year. There are 5 key CPD categories across 20 CPD activities that are aligned to our competency framework. Every ALUCA event will now be categorized under one of the 5 Key CPD categories: Technical & specialist, Customer focused, Regulatory Compliance & Consumer Protection, Professionalism & Ethics and General. You can read more about this program in this edition of RiskeBusiness and a webinar on this and our CPLI program will be held in April.

We are encouraging all members to develop their annual training plans and utilize ALUCA’s tools to help you with this. You can access the varied online events and content to help fill in any competency gaps that you have identified. Our Education working group led by Devi Uka, will also be ALUCA Education Ambassadors and will be able to help members in their companies with this.

Finally, I want to assure you that minimising disruption to our members and partners is a high priority for us, including the ongoing health and well-being of all. We know this is a disruptive time, and we are here to help and support you. We enjoyed a highly insightful and practical webinar today with psychiatrist Dr Katie Dimarco on the mental health impacts of the COVID19 pandemic with some helpful tips, insights and resources. You can access the recording in a  few days’ time in the members part of our website. If you have any concerns or questions, please don’t hesitate to call on 02 9431 8654 or email me ceo@aluca.com. Stay safe and take care.

Amanda McKernan
ALUCA CEO
ceo@aluca.com.au
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CEO Corner – Spring 2019

We are well and truly into Spring, fast approaching summer, and ALUCA has had a very busy quarter. Each ALUCA Sub-Group have held their Professional Development Days. My congratulations and thanks to everyone involved in making these events such a success. I personally valued the many relevant insights and learnings in addition to the networking opportunities with other Life Insurance professionals who are all facing the same industry challenges. These events showcase what ALUCA is all about educating, developing and connecting ALUCA members.

Strategy

There are a lot of exciting things happening at ALUCA right now which we’ve been sharing via our recent emails, leading on from our strategy day. ALUCA is committed to being wholly independent and member-led, and believe that the time is right for us to share the significant IP we have invested in the ALUCA life insurance competency framework so that the industry can respond positively and pragmatically to the recommendations contained in the Hayne Royal Commission report. We are not only dedicated to the ongoing education and professionalism of our members but also to raising the professionalism of the industry. I’ll let Jim, our Chair comment more about this.

Education

Education is key to what we do. We are committed to continuing to invest and evolve our competency framework that underpins ALUCA’s accredited Certified Professional Life Insurance membership which is continuing to grow. Some organisations now have 54% of their members who are accredited – congratulations to them – and Victoria have more accredited members than NSW with WA, being the state with the most accredited members ,so the challenges is on!

We still get a lot of enquiries about how ALUCA’s accredited Certified Professional Life Insurance (CPLI)  membership works – it provides recognition for both your formal education and for the competencies, knowledge and skills you have gained during your years as a life insurance underwriting, claims and or rehabilitation professional. Starting as an affiliate member, moving to an associate, associate fellow and fellow.  We’ve worked on updating this to ensure that members wanting to upgrade understand that they need to have both educational qualifications which tie back to the Australian Skills Qualifications and standards – in addition to years spent building their competencies in Life Insurance. You need both to qualify and if you have more years of experience than education you can apply for the lower of the 2 or the other way around, so if an Allied Health graduate comes in with only 3 years LI experience then they can only apply for the lower level. Fellow level is the highest and hardest – we have defined what the paper should be versus an article which you can view on the website or just call or email us to answer any questions you may have.

We’re doing a lot of work to help encourage members to gain professional educational qualifications. You can learn more about where to gain qualifications on the ALUCA website. We’re also working on developing a training plan template to assist members identify their capability gaps and complete these via 5 key CPD areas similar to the FASEA requirements for advisers.  We’ll be sharing more about this over the coming months.

Other exciting developments include the Board signing off on further evolving and updating the ALUCA website and Member centre as well as providing a Learning Management System to provide 24/7 educational content in partnership with our key sponsors. In addition to a Womens Forum, Educational Advisory committee and mentoring program.

I look forward to catching up with you all at an ALUCA end of year event or at the upcoming ALUCA AGM on November 21st.

Warm regards

Amanda McKernan
ALUCA CEO
ceo@aluca.com.au
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