TPD Claims Survey

TPD Employability Assessment Survey

The University of Sydney is conducting research on employability assessment (EA) of TPD claims. As part of this study, insurance rehabilitation advisors have collaborated with the University to produce an online survey to go out to TPD claims.

Who can complete the survey?

The online survey takes about 15-minutes and is available to claims managers, team leaders, technical claims teams, and, importantly, to claims assessors – essentially all those who read EA reports as part of managing TPD claims.

The survey is voluntary and totally anonymous. Your response will be unidentifiable and results will be aggregated.

Purpose of survey

  • To improve EA’s based on claims feedback on content, quality and process
  • To improve claims assessors experience of EA
  • To help achieve timely and fair decisions on TPD claims
  • Have your say – lead the change
  • Make a difference in how we report Employability Assessment of TPD Claims.

Have your say – lead the change

Make a difference in how we report Employability Assessment of TPD Claims.

If you would like to have your say to make a difference, please complete the survey on the link below:

TPD-Claims-Survey-button

Please link directly to the survey from an Internet connected browser – to minimise connection issues please avoid VPN, mobile, or public Wi-Fi connections. If the link above does not work, try copying the link below into your web browser: https://surveys.sydney.edu.au/surveys/?s=gm8LLxUewm

You can also access the survey link on the ALUCA website, from your claims manager, rehab team, or from researcher Margaret Black on
0405 384 697 or mbla3044@uni.sydney.edu.au

This survey is ethics-approved by the University of Sydney.

 
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